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Shipping policy

Shipping policy of said

applicable from 14/09/2022


The purpose of this shipping policy is to define the terms and conditions applicable to the shipment of a Product to the Customer by the Publisher.


This shipping policy is applicable between Boreal Sarl / Fjork Merino, registered under number CHE114379663, registered office: Place du midi 48 - 1950 Sion - Switzerland, email: sav@, hereinafter “the Publisher” and any natural or legal person, under private or public law, registered on the Site to purchase a Product, hereinafter “the Customer”.


“Client”: any person, natural or legal, under private or public law, registered on the Site.

"Site Content": elements of any kind published on the Site, whether or not protected by intellectual property rights, such as texts, images, designs, presentations, videos, diagrams, structures, databases or software.

“The Publisher”: Fjork Merino taken in its capacity as publisher of the Site.

“Internet user”: any person, natural or legal, under private or public law, connecting to the Site.

"Product": goods of any kind sold on the Site by the Publisher to Customers.

"Site": website accessible at the URL, as well as the sub-sites, mirror sites, portals and URL variations relating thereto .


The Site is freely accessible to all Internet users. Browsing on the Site implies acceptance by any Internet user of this shipping policy. The simple connection to the Site, by any means whatsoever, in particular via a robot or a browser, will imply full acceptance of this shipping policy. When registering on the Site, this acceptance will be confirmed by ticking the corresponding box. The Internet user acknowledges by the same fact that he has read them fully and accepts them without restriction. Ticking the aforementioned box will be deemed to have the same value as a handwritten signature on the part of the Internet user. The Internet user recognizes the proof value of the Publisher's automatic registration systems and, except for him to provide proof to the contrary, he waives the right to contest them in the event of a dispute. This shipping policy is applicable to relations between the parties to the exclusion of all other conditions, and in particular those of the Internet user. Acceptance of this shipping policy assumes on the part of Internet users that they have the necessary legal capacity for this, or failing that, that they have the authorization of a guardian or curator if they are incapable, of their legal representative if they are minors, or that they hold a power of attorney if they are acting on behalf of a legal entity.


5.1. Delivery costs

Delivery or provision costs will, in any case, be indicated to the Customer before any payment.

5.2. Delivery time Orders are delivered within 10 working days of full receipt of the price by the Publisher. Certain products or certain order volumes may nevertheless justify a delivery time of more than 14 working days. It will be expressly mentioned to the attention of the Customer during the validation of the order.

5.3.Damaged parcel In the event of delivery of a manifestly and visibly damaged parcel, it is up to the Customer to refuse it in order to benefit from the guarantee offered by the carrier. The Customer must also inform the seller without delay, so that a new parcel be prepared for him, then shipped upon receipt of the damaged return package. In such a case, the delivery times indicated above in these general conditions will no longer apply.

5.4. Retention of title - transfer of risks The ownership of the Products delivered is reserved to the Publisher until the Products are delivered to the Customer, notwithstanding any clause to the contrary, unless the parties have punctually and expressly agreed in writing to exclude this clause. The Customer bears the risks relating to the Products from the time of the order. Throughout the duration of the retention of title, the Customer must insure the Products belonging to the Publisher at its own expense against any damage that may occur and justify this to the Publisher on first request.


6.1. Modifications to this shipping policy This shipping policy may be modified at any time by the Publisher. The shipping policy applicable to the Customer is that in force on the day of his order or his connection to this Site, any new connection to the personal space entailing acceptance, where applicable, of the new shipping policy.

6.2. Entirety The nullity of one of the clauses of this contract will not entail the nullity of the other clauses of the contract or of the contract as a whole, which will retain their full effect and scope. In such a case, the parties must, as far as possible, replace the canceled stipulation with a valid stipulation corresponding to the spirit and the object of these presents.

6.3. Non-waiver The lack of exercise by the Publisher of the rights which are recognized to him by the present can in no case be interpreted as a waiver to assert the said rights.

6.4. Languages ​​of this Shipping Policy This Shipping Policy is offered in English.


Section 7.1. Shop Specific Shipping Terms

Delivery is free for all orders over CHF 150.-. The order is processed and shipped within 48 hours.


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