Returns and exchanges
For returns or exchanges, please send your items to:
MBE / Boreal
10 route de Versoix
01210 Ferney-Voltaire
France
If you have any questions:
Please indicate your order number and your preference (exchange, refund).
- Free delivery on orders over €150
We clean up after ourselves.
Ecommerce deliveries have a carbon footprint. That's why we support verified projects that remove carbon from the air.
PARTICIPATING BRANDS AND CUSTOMERS HAVE HELPED FUND
48+
million
Carbon-neutral orders
35+
thousand
Tonnes of carbon removed
THAT'S LIKE...
4
billion
Smartphones charged
144
million
Kilometers driven by a gasoline-powered car
HOW IT WORKS
Every delivery’s carbon footprint is calculated based on weight, shipping method, and distance traveled. We neutralize these emissions by purchasing verified carbon removal credits from groundbreaking projects.
MAKING A DIFFERENCE
With your purchase, you’ll join a community of proactive merchants and customers dedicated to a sustainable future. Together, we've removed emissions for over 48 million deliveries and removed over 35 thousand tonnes of carbon.
FUTURE-PROOFING OUR PLANET
We work with a network of pioneering carbon removal companies that have been vetted by the commerce platform Shopify.
Carbon-neutral shipping on all orders
We fund innovations in...
Soil
Forest
